Internal Knowledge Assistants
Find answers in your business documents, with sources.
Give your team a focused question-and-answer interface grounded in an approved collection of information.
Who it is for: Teams repeatedly looking up policies, procedures or product information in a collection with a clear owner.
Illustrative workflow
- Ask a question
- Search approved sources
- Answer with citations
- Check the source
An example of a possible implementation, not a customer result.
What the project covers
Included in this starter
One approved document collection and a source-linked question-and-answer interface, with agreed access, refusal tests and handover.
- One approved document collection
- A source-linked question-and-answer interface
- Agreed access and unanswered-question behaviour
- Refusal tests, documentation and handover
Broader capabilities · quoted separately
- Assistants that answer from an approved collection of documents, with citations
- Internal policy and procedure search
- Customer support and website chat assistants
- Onboarding and training assistants
- Document question answering
- Knowledge-base ingestion and refresh workflows
- Access controls, citations and escalation to a person
- Assistant evaluation and ongoing improvement
These are possible extensions. The starting price covers only the starter above.
Boundaries and human review
Test answer accuracy, source links, access and questions the collection cannot answer. Do not let the assistant invent an answer when the material is insufficient.
Extensions and project dependencies
Large document migrations, per-document permissions, multiple repositories and extensive content cleaning need a separate scope. Model and hosting costs are additional.
Hosting, document storage, indexing and model usage are additional. Collection size, updates and question volume determine the estimate.
From conversation to handover.
01
Choose the material
We agree which documents are in scope. A narrow, reviewed collection produces better answers than everything you have ever written.
02
Set the boundary
We decide what the assistant declines to answer, and what happens instead when it does.
03
Build and cite
Every answer carries the source it came from, so a reader can check it rather than trust it.
04
Evaluate
We test it against a reviewed question set, including questions it should refuse, before anyone relies on it.
Your implementation runs on accounts you control. Handover includes documentation and agreed acceptance checks; purchasing ongoing care is optional.
Related possibilities
Broader examples from our opportunity catalogue; quoted separately where they extend the starter.
Internal knowledge assistant
Staff ask a question in plain English and get an answer from the documents the business already holds.
AI customer support assistant
Common enquiries answered from your own documentation, with anything unusual handed to a person.
Explore the engineering
Related in-house systems, with their own scope, evaluation and limitations. These are not customer outcome claims.
- In-house evaluationAI applications and knowledge
Business knowledge, turned into a useful conversation.
Ask BrisAI turns an approved knowledge collection into a conversational service. Visitors can explore AI opportunities, follow sources and move from a question to a project conversation. BrisAI engineered the application across its interface, retrieval service, structured answers and operational controls.
- Working in-house systemKnowledge and support
Business guidance with a source you can check.
This working assistant answers questions from an approved collection of official UK business guidance and links to the source. If those pages do not cover the question, it declines rather than making up an answer.
Your choice after handover
Optional care · From £100/month
One monthly health check and up to 30 minutes of minor fixes or changes. Unused time does not roll over. Response within two business days; this is not a resolution guarantee or continuous monitoring. Larger work, software and usage charges are additional.
You can operate the system yourself or agree a different support scope. Provider accounts and running costs remain separate.
Your questions
- Can we connect all our company documents?
- The starter uses one reviewed collection. Wider repositories, changing permissions and content preparation are assessed and quoted separately.
- Can answers still be wrong?
- Yes. Source grounding and evaluation help, but do not guarantee accuracy. The interface makes sources checkable and provides a route for unanswered questions.
Talk through your process.
Tell us what happens today, which tools you use and what you want to improve. Art will review your enquiry and suggest a useful next step.
Practical guides
- What makes a useful AI application? Inside Ask BrisAI
How BrisAI combines a useful interface, retrieval, structured answers and operational controls to build a custom AI application.